marketing6 min read

How to Write Release Notes That Win New Users

A

Rysa AI Team

August 4, 2025

Your Release Notes Are a Secret Marketing Weapon

Let's be honest. When you think about marketing channels, you probably think of social media, email campaigns, or SEO. But what if one of your most powerful, untapped growth tools has been hiding in plain sight this whole time? I'm talking about your release notes.

For most companies, release notes are an afterthought—a dry, technical list of bug fixes and minor updates sent to existing users. But what if you started treating them like a core piece of your marketing? What if you wrote them not just to inform, but to persuade, excite, and attract new customers?

That's the shift in mindset this guide is all about. We'll break down how to transform your release notes from a simple changelog into a powerful engine for user acquisition.

What Are Release Notes, Really?

At their core, release notes are a communication tool that bridges the gap between your development team and your users. They document the changes, improvements, and new features that have been added to your product over a specific period.

But that’s the bare-minimum definition.

Great release notes are a story. They are a regularly published narrative about your product’s evolution. They don’t just list what changed; they explain why it matters. They show momentum, prove that you listen to feedback, and constantly demonstrate the growing value of your product. For a potential customer evaluating your tool, a history of well-written release notes is powerful social proof that you're a living, breathing company dedicated to improvement.

Personally, Webflow's release notes are quite awesome. They seamlessly connect users from the release notes to their blog content, making it easy to convert visitors.

The Growth Mindset: Why Most Release Notes Fail (And How Yours Can Succeed)

Most release notes fail because they are written for the wrong audience with the wrong goal. They are written by developers, for developers. They are filled with jargon, ticket numbers, and technical descriptions that mean nothing to the average user, let alone a potential one.

Here’s the standard, boring approach:

  • Version 3.1.4 Update:

    • Fixed bug in API endpoint #A48-2b.

    • Adjusted caching behavior for user authentication.

    • Deprecated the get_user_legacy function.

This tells an existing, technically-savvy user that you fixed some things. It tells a potential new user absolutely nothing.

No way!

Here’s the growth-minded approach:

  • New in March: A Faster, Smoother Login Experience!

    • No More Annoying Glitches: We heard your feedback and have completely overhauled our login system. You’ll now get into your account faster and more reliably than ever before.

    • Introducing [New Feature]! Now you can achieve [user benefit] with our brand-new [feature name]. Give it a try!

See the difference? The second example speaks to benefits, shows momentum, and is exciting. A potential customer reading this feels confident that the product is actively getting better.

The Anatomy of a High-Impact Release Note

To write notes that acquire users, you need to think like a marketer. Here are the essential components.

  • Crafting a Compelling Headline

    Your headline should be a benefit-driven newspaper headline, not a version number. Instead of "Version 5.2," try "Introducing Dark Mode: Work Comfortably, Day or Night."

  • Focusing on User Benefits, Not Just Features

    People don't care about the feature itself; they care about what it does for them.

    • Don't say: "We added a CSV export function."

    • Do say: "Your Data, Your Way. Now you can easily export your reports to CSV to analyze and share with your team."

  • Using a Human-Centric Tone & Language

    Write like a person, not a robot. Use "you" and "we." Be conversational. It builds trust and makes your brand more relatable. Ditch the technical jargon and explain concepts in the simplest terms possible.

  • The Power of Visuals (Screenshots, GIFs, Videos)

    Show, don't just tell. A simple screenshot, a GIF demonstrating a new workflow, or a short video explaining a major feature can do more than a thousand words of text. Visuals make the update tangible and much more exciting.

  • Including a Clear Call-to-Action (CTA)

    Every release note should guide the reader to do something.

    • For a new feature: "Try it now!"

    • For an improvement: "Log in to see the difference."

    • For a blog post explaining the update: "Read more about it here."

Finding the Right Cadence: When to Publish Your Notes

Consistency is more important than frequency. A steady, predictable rhythm of updates shows that your product is healthy and evolving. For most SaaS companies, a monthly or bi-weekly cadence works well. It’s frequent enough to show momentum but not so frequent that it becomes noise.

Bundle minor fixes and improvements into a single, scheduled update. For major, game-changing features, give them their own special announcement.

Who Should Write Your Release Notes?

While the information comes from developers and product managers, the final copy should ideally be written or at least reviewed by someone with a marketing or communications mindset. A product marketer is often the perfect person for this role, as they can translate technical changes into user-facing benefits. Collaboration is key.

The Challenge of Consistency: How to Automate Your Release Notes

Reading all this, you might be thinking: "This sounds great, but it also sounds like a lot of manual work."

You're right. The single biggest reason teams fail to maintain high-quality release notes is the time and effort required. The technical details live in places like Git and Jira, while the marketing savvy lives with another person or team entirely. Bridging that gap for every single release is a huge operational cost.

This is where AI-powered automation is changing the game. New tools are emerging to solve this exact problem, acting as an AI agent for your go-to-market tasks. For example, a service like Rysa.ai connects directly to your development workflow (like your git history) and automatically transforms technical commits and pull requests into human-readable, benefit-focused release notes. It can even draft social media posts to match.

By leveraging an AI solution, you can eliminate the manual grind of translating jargon, allowing your team to maintain a consistent cadence of high-quality updates that attract users, without sacrificing development time. It's the secret to getting the marketing benefit without the manual bottleneck.

Conclusion: Turn Your Updates, Release Notes into an Unstoppable Growth Engine

Stop treating your release notes as a chore. Start seeing them for what they are: a continuous story of your product’s value.

By writing with a growth mindset—focusing on benefits, using a human voice, and showing off your progress with visuals—you can create a powerful marketing asset that not only delights existing users but also convinces new ones that your product is the right choice. And if the manual process seems daunting, remember that AI-driven tools can now handle the heavy lifting for you.

Now go turn your next update into a customer-winning machine.

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